WELCOME TO THE I LOVE CATS WEBSITE

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT: I LOVE CATS WEBSTORE 1040 First Ave. Suite 323 New York, NY 10022 Telephone: 732-404-1490 732-404-1493 (fax)

Customer Service:
webmaster@computechcc.com

Editor:
webmaster@computechcc.com

OUR GUARANTEE - If, for any reason, you are not completely satisfied with your I LOVE CATS WEBSTORE purchase, we will be happy to offer you a full refund.

CREDIT CARD SECURITY - Shopping at I LOVE CATS WEBSTORE is safe. Credit card orders on the I LOVE CATS/I LOVE CATS WEBSTORE site are processed on a secure server. All credit card information is encrypted and protected using the secure socket layer protocol (ssl). When you press the submit button at the point of purchase, your credit card information is transferred in encrypted form and can only be decrypted by I LOVE CATS WEBSTORE.

If you would prefer not to place your order on-line, please call our Customer Service Department at or 732-404-1490. One of our customer service representatives will be happy to assist you.

THE I LOVE CATS WEBSTORE ONLINE SECURITY GUARANTEE - Your credit card security is a priority at I LOVE CATS WEBSTORE. We guarantee the safety and confidentiality of every transaction we process. If an unauthorized charge ever appears on your credit card statement as a result of shopping at I LOVE CATS WEBSTORE, you pay nothing.

I LOVE CATS WEBSTORE’ PRIVACY POLICY - I LOVE CATS WEBSTORE will never sell or give your e-mail address to anyone else without your permission. I LOVE CATS WEBSTORE has created this statement in order to demonstrate our firm commitment to privacy. I LOVE CATS WEBSTORE will never willfully disclose individually identifiable information about its customers to an outside party without first receiving the customer's permission. The only exception occurs because I LOVE CATS WEBSTORE’ distribution model requires some manufacturers to ship products directly to customers. Therefore, it is necessary to provide shipping information to manufacturers. However, they have signed an agreement which states that the customer's name and information must remain confidential between I LOVE CATS WEBSTORE and the manufacturer. If you would like more information please see our privacy policy detail page.

HOW TO FIND A PRODUCT AT I LOVE CATS WEBSTORE - We've made it easy for you to find what you want in the I LOVE CATS WEBSTORE site. Gain instant access to a list of all our products by clicking on the index button on the left side of every page. You can also use our search button to find the product you’re looking for.

PAYMENT METHODS FOR ORDERS PLACED FROM AND DELIVERED TO THE CONTINENTAL UNITED STATES, ALASKA AND HAWAII - I LOVE CATS WEBSTORE accepts the following credit cards: Visa, Mastercard and Discover. We also accept wire transfers, checks and money orders (U.S. only). I LOVE CATS WEBSTORE reserves the right to require that the cardholder fax a copy of both sides of the credit card being used for payment and a copy of a photo identification such as a driver’s license in order to complete the sale. I LOVE CATS WEBSTORE also reserves the right to restrict delivery of large ticket items to the billing address of the credit card used for payment or require a money order to be sent prior to the merchandise being shipped.

PAYMENT METHODS FOR INTERNATIONAL ORDERS TOTALING UNDER $50.00 U.S. DOLLARS - I LOVE CATS WEBSTORE accepts the following credit cards: Visa and Mastercard. All orders must be shipped to the billing address of the credit card used for payment. Order information must include a daytime telephone number for verification. I LOVE CATS WEBSTORE reserves the right to require that the cardholder fax a copy of the credit card being used for payment and a copy of a photo identification such as a driver’s license in order to complete the sale.

PAYMENT METHODS FOR INTERNATIONAL ORDERS IN EXCESS OF $50.00 U.S. DOLLARS - Prepayment via international money order is required for International orders in excess of $50.00 U.S. dollars. The order will be shipped within three to five business days of receipt of the wire transfer being posted to the account of I LOVE CATS WEBSTORE unless otherwise noted.

- By mail: I LOVE CATS WEBSTORE Attention: Customer Service 1040 First Ave. Suite 323 New York, NY 10022 Telephone: 732-404-1490 732-404-1493 (fax)

SALES TAX - Sales tax is added only to orders delivered within New Jersey State. The state of New Jersey requires that we charge sales tax on the full amount of the order including the shipping charges. When applicable, sales tax information will be displayed in your shopping cart along with other pricing information that pertains to your order. The current sales tax rate in New Jersey is 6%.

CANADIAN ORDERS - Canadian orders are subject to duties, taxes and are the responsibility of the customer and must be paid upon receipt of shipment. Contact your customs office for more information on duties, taxes and restricted products. The estimated time of delivery for Canadian orders is 3-10 days.

INTERNATIONAL ORDERS - Duty, taxes and customs are the responsibility of the consumer and must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges. The estimated time of delivery for international orders is 3-10 days.

ORDER PROCESSING - All orders are processed between 9:00 am and 5:00 pm (EST), Monday through Friday. Your order will be shipped within three to four business days, unless otherwise noted. Please see shipping information for delivery and shipping policies.

OUT OF STOCK PRODUCTS - Sometimes the demand for an item exceeds the available supply. We do our best to ensure accurate product availability on I LOVE CATS WEBSTORE, but occasionally stock runs out. You will be notified within 48 hours if a product you ordered is not available.

SHIPPING INFORMATION - This offer covers most items shipped by ground within the continental United States. The exceptions are large and heavy items. Please provide a valid street address with each order. Additional charges may apply to heavy, oversized, rush delivery and international shipments. I LOVE CATS WEBSTORE is currently unable to ship to P.O. Boxes. To provide you with a variety of great products, I LOVE CATS WEBSTORE offers merchandise from many top quality brand manufacturers. When ordering products made by different manufacturers on our site, please know that your order will arrive in multiple shipments. However, you need only place one order and it will reflect the total cost of your order including shipping, regardless of the number of purchased items. All shipping prices are quoted in U.S. dollars. Order processing takes 24 hours, so shipping times should be added to the processing period. Shipments are only delivered on business days.

RETURN POLICY FOR ITEMS OTHER THAN FINE JEWELRY-

I LOVE CATS WEBSTORE allows 30 days to return items other than Fine Jewelry. Some products ordered from I LOVE CATS WEBSTORE are shipped directly from the company that manufactures the product. Any item you wish to return should be sent to I LOVE CATS WEBSTORE. The address is found on your packing list and is: I LOVE CATS WEBSTORE, I LOVE CATS WEBSTORE Attention: Customer Service 1040 First Ave. Suite 323 New York, NY 10022 U.S.A. To return an item, you will need a Return Merchandise Authorization (RMA) number for each product that you would like to return. Please call our Customer Service Department at 732-404-1490 to have an (RMA) number issued for your return. Write your RMA number on the box you use to ship your return, include your packing slip (or a copy of it) and wrap the item securely. Returns without an RMA number noted on the outside of the box will not be accepted at the time of delivery. For your protection, we recommend that you insure the package as returns not received by us will result in an open balance on your account.

FINE JEWELRY RETURN POLICY -

All Fine Jewelry must be returned within 30 days from the date of invoice. Merchandise must be returned with the original order document, original merchandise tags and packaging intact. Merchandise tags must remain on the merchandise and the jewelry should not be worn. Scratches, signs of wear, or removal of merchandise tags are indications that the merchandise has been used. I LOVE CATS WEBSTORE does not accept returns on used merchandise.

Any item you wish to return should be sent to I LOVE CATS WEBSTORE. The address is found on your packing list and is: I LOVE CATS WEBSTORE, I LOVE CATS WEBSTORE Attention: Customer Service 1040 First Ave. Suite 323 New York, NY 10022 U.S.A. To return an item, you will need a Return Merchandise Authorization (RMA) number for each product that you would like to return. Please call our Customer Service Department at 732-404-1490 to have an (RMA) number issued for your return. Write your RMA number on the box you use to ship your return, include your packing slip (or a copy of it) and wrap the item securely. Returns without an RMA number noted on the outside of the box will not be accepted at the time of delivery. For your protection, we recommend that you insure the package as returns not received by us will result in an open balance on your account.

DAMAGED SHIPMENTS - If you receive a product that was damaged in shipping, please email us at webmaster@computechcc.com Please include your order number (found on packing slip) and the name of the carrier.

CONTACT US – WE WELCOME YOUR FEEDBACK! -

- By email: webmaster@computechcc.com

- By phone: 732-404-1490 9 a.m. to 5 p.m. – Monday thru Friday (EST)

- By fax: 732-404-1493

- By mail: I LOVE CATS WEBSTORE Attention: Customer Service 1040 First Ave. Suite 323 New York, NY 10022 Telephone: 732-404-1490 732-404-1493 (fax)